--- title: What to Tell Us When You Call | A-1 Transmission url: https://a1transmissionrenonv.com/call/ business: A-1 Transmission (A-1 Transmission Inc) address: 670 East Grove Street, Reno, NV 89502 phone: (775) 829-1333 hours: Monday to Friday 7:30 am to 5:30 pm, closed Saturday and Sunday type: Transmission shop and auto repair shop in Reno, Nevada, since 1968; walk-ins welcome during business hours, appointments suggested --- The shop at 670 East Grove Street - [Home](https://a1transmissionrenonv.com/) - What to tell us when you call # What to tell us when you call Have the year, make, model and mileage ready, then describe what it does and when it happens. Ten quick items below; tick them off, print them or copy them. [Call (775) 829-1333](tel:+17758291333) [Get directions](https://www.google.com/maps/dir/?api=1&destination=A-1+Transmission+Inc,+670+East+Grove+Street,+Reno,+NV+89502&destination_place_id=ChIJZfhkfH4_mYARqc7eV_uhOws)[What is it doing?](https://a1transmissionrenonv.com/symptoms/#checker) 1968 In business since [4.6 ★ 112 Google reviews](https://maps.google.com/maps?cid=809418658926218921) ATRA Member shop M-F 7:30 am to 5:30 pm ## The checklist A-1 Transmission · (775) 829-1333 · 670 East Grove Street, Reno, NV 89502 · Monday to Friday, 7:30 am to 5:30 pm - Year, make, model and engine size - Mileage (roughly is fine) - Automatic or standard (manual); 2WD, 4WD or AWD - What it is doing, in your words - When it happens: cold or warm, which gear, what speed, uphill or towing - Any warning lights or codes (write the code down if a scanner read it) - Fluid: did you see a leak? What color, how much? - Recent work: fluid service, repairs, a new battery or anything else - Can it still be driven, and how far is it from the shop? - Where the vehicle is right now [Call (775) 829-1333](tel:+17758291333) A clear description on the phone helps the mechanic tell you whether to drive in, take it easy or plan a tow, and what to expect at the shop. Nobody expects you to know what is wrong; describe what you notice. ## Tips that make the call faster - Say when it started and whether it is getting worse - Note whether it happens cold, warm or only after a long drive - If a parts store read a code, write the code down exactly (for example P0700) - If you checked the fluid, note the color and smell ## Not shifting right? 670 East Grove Street, Reno, NV 89502 Monday to Friday, 7:30 am to 5:30 pm [What to tell us when you call](https://a1transmissionrenonv.com/call/) [(775) 829-1333](tel:+17758291333)