--- title: What to Expect at A-1 Transmission, Reno url: https://a1transmissionrenonv.com/faq/what-to-expect/ business: A-1 Transmission (A-1 Transmission Inc) address: 670 East Grove Street, Reno, NV 89502 phone: (775) 829-1333 hours: Monday to Friday 7:30 am to 5:30 pm, closed Saturday and Sunday type: Transmission shop and auto repair shop in Reno, Nevada, since 1968; walk-ins welcome during business hours, appointments suggested --- The six bays at 670 East Grove Street - [Home](https://a1transmissionrenonv.com/) - [FAQ](https://a1transmissionrenonv.com/faq/) - What to expect at the shop # What to expect at the shop Expect a phone call or a walk-in during business hours, a diagnosis, and a plain explanation of what your vehicle needs before any work. A-1 Transmission has served Reno drivers since 1968 under the motto "Quality Service. Honest Mechanics." [Call (775) 829-1333](tel:+17758291333) [Get directions](https://www.google.com/maps/dir/?api=1&destination=A-1+Transmission+Inc,+670+East+Grove+Street,+Reno,+NV+89502&destination_place_id=ChIJZfhkfH4_mYARqc7eV_uhOws)[What is it doing?](https://a1transmissionrenonv.com/symptoms/#checker) 1968 In business since [4.6 ★ 112 Google reviews](https://maps.google.com/maps?cid=809418658926218921) ATRA Member shop M-F 7:30 am to 5:30 pm If you have never been to a transmission shop, the unknowns can feel bigger than the repair. The shop's own words set the tone: "We will help you as quickly and efficiently as possible so that you can get back on the road and back to the business of your life." Here is how a visit usually goes, in the order you will meet it. ## The first call ### What happens when I call? Call (775) 829-1333 Monday to Friday from 7:30 am to 5:30 pm. The shop asks about your vehicle and what it is doing, and tells you how to proceed. ### What should I have ready? The year, make, model and engine, the mileage, and a short description of the problem. The [call checklist](https://a1transmissionrenonv.com/call/) has the list. ### Do I need an appointment? Appointments are suggested and walk-ins are welcome during business hours. See [appointments and walk-ins](https://a1transmissionrenonv.com/faq/appointments-and-walk-ins/). Stock photo: Hand of a car mechanic with a wrench. ## At the shop ### What happens when I arrive? You describe the problem to the person at the counter at 670 East Grove Street, and the vehicle is looked at. The [hours and location page](https://a1transmissionrenonv.com/faq/hours-and-location/) shows how to find the shop. ### How is the vehicle diagnosed? With questions, a look at the fluid, a scan for codes and a road test. See [how diagnosis works](https://a1transmissionrenonv.com/faq/diagnosis/). ### Who works on my vehicle? The shop says: "Each of our mechanics is fully certified and licensed to repair your car, truck or SUV." ## The explanation and the decision ### Will I be told what is wrong in plain words? Yes. The shop explains what it found, what the options are and whether the repair is small or large. ### Will I be pushed into extra work? The shop's promise reads: "We will never try to sell you a service you don't need." ### How long will it take and what will it cost? That depends on the vehicle, the parts and what the diagnosis finds. Call and ask; the shop will tell you for your vehicle. ## When the work is done ### How do I pay? Visa, Mastercard and cash are accepted; see [payment](https://a1transmissionrenonv.com/faq/payment/). ### Is there a warranty? Ask about warranty coverage when you call. The shop will tell you what applies to your repair. ### Sources - [A-1 Transmission, Contact and Location page (old site, read September 6, 2026)](https://a1transmissionrenonv.com/contact-location/) - [A-1 Transmission, About page (old site, read September 6, 2026)](https://a1transmissionrenonv.com/) Keep reading ## Related pages [How diagnosis works At A-1 Transmission, diagnosis comes before any repair.](https://a1transmissionrenonv.com/faq/diagnosis/)[Payment A-1 Transmission accepts Visa, Mastercard and cash.](https://a1transmissionrenonv.com/faq/payment/)[About A-1 Transmission - since 1968 A-1 Transmission has been in business in Reno since 1968.](https://a1transmissionrenonv.com/about/)[Reviews These are reviews customers left on A-1 Transmission's Google listing, quoted as written.](https://a1transmissionrenonv.com/reviews/) More questions ## Other question pages [Appointments and walk-ins Appointments are suggested, and walk-ins are welcome during business hours, Monday to Friday from 7:30 am to 5:30 pm.](https://a1transmissionrenonv.com/faq/appointments-and-walk-ins/)[Hours and location A-1 Transmission is open Monday to Friday from 7:30 am to 5:30 pm and closed Saturday and Sunday, at 670 East Grove Street, Reno, NV 89502.](https://a1transmissionrenonv.com/faq/hours-and-location/)[Payment A-1 Transmission accepts Visa, Mastercard and cash.](https://a1transmissionrenonv.com/faq/payment/)[How diagnosis works At A-1 Transmission, diagnosis comes before any repair.](https://a1transmissionrenonv.com/faq/diagnosis/) ## Not shifting right? 670 East Grove Street, Reno, NV 89502 Monday to Friday, 7:30 am to 5:30 pm [What to tell us when you call](https://a1transmissionrenonv.com/call/) [(775) 829-1333](tel:+17758291333)